Privacy Policy

Effective Date: 9th September, 2024

SWS Marketing ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020 and other relevant laws. By using our website or services, you agree to the collection and use of your personal information as described in this policy.

1. Personal Information We Collect

We collect personal information necessary to provide our services and improve your experience with us. This may include:

Contact Information: Name, email address, phone number, and physical address.
Business Information: Company name, business goals, and other relevant details.
Website Usage Data: Information about your interactions with our website, such as IP addresses, browser type, and browsing activity (via cookies and similar technologies).
Client Communications: Any messages, inquiries, or feedback you send to us.

We will only collect personal information that is necessary for our business operations and your engagement with us.

2. How We Use Personal Information

We use your personal information for the following purposes:

Service Delivery: To provide social media marketing services, manage client relationships, and communicate with you.
Customer Support: To respond to inquiries, provide assistance, and handle any issues related to our services.
Marketing: To send you updates, newsletters, or promotional materials related to our services, provided you have given consent to receive such communications.
Improving Services: To analyze and improve our website, services, and user experience.
Legal Compliance: To comply with applicable laws and regulations.

We will only use your personal information for the purposes outlined above unless otherwise agreed.

3. Disclosure of Personal Information

We will not share your personal information with third parties except in the following circumstances:

Service Providers: We may share information with third-party providers who assist us with delivering our services (e.g., website hosting, analytics, or payment processing). These providers are bound by confidentiality agreements and will only use your information for the purposes of supporting SWS Marketing.
Legal Requirements: We may disclose personal information if required by law, such as to comply with legal processes or requests from government authorities.
Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our business, personal information may be transferred as part of the transaction.

We will not sell or rent your personal information to third parties for marketing purposes.

4. Your Rights

Under the Privacy Act 2020, you have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You can request correction of any inaccuracies in your personal information.
Deletion: You may request that we delete your personal information if it is no longer needed for the purpose it was collected.
Withdraw Consent: If we rely on your consent to process your personal information (e.g., for marketing communications), you can withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided below:

Email: admin@swsmarketing.co.nz

Phone: 021 170 9090

5. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, modification, disclosure, or destruction. This includes using secure servers, encryption, and restricted access protocols. While we strive to protect your personal information, no online service can be 100% secure, and we cannot guarantee the absolute security of your data.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help us track your preferences and usage. By using our website, you consent to our use of cookies.

You can control or disable cookies through your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these websites. We recommend that you review the privacy policies of any third-party sites you visit.

8. International Data Transfers

As a New Zealand-based company, we primarily store and process personal information in New Zealand. However, in certain circumstances, your information may be transferred to and stored in other countries. We will take all reasonable steps to ensure that your information is handled securely and in accordance with New Zealand privacy laws, even when processed overseas.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Email: admin@swsmarketing.co.nz
Phone: 021 170 9090

By using the SWS Marketing website and services, you acknowledge that you have read and understood this Privacy Policy.